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Advanced Live Support
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Версия: |
1.00 |
| Автор: | Advanced Portal |
| Лицензия: | Shareware |
| Скачать |
Цена: | $24.99 |
Описание:
LiveSupport is an AdvancedPortal product offered to any website hosted with us. Provide live online customer service on your website. View and chat with visitors as they navigate your site. Chat with them to close sales and provide real time service. Putting a small Javascript on your web pages shows the LiveSupport icon. If an operator is online, the icon shows it clearly and the visitors can click on the icon to engage in live chat with the operator. If no operator is online, visitors can still leave a message. Features Users visit your website. All their navigation is recorded in the DB telling you which pages they visited and when. If a support person is online, the user clearly knows this when the icon says . The user clicks on the icon and is prompted to enter his name, Email address, subject and choose the category for this chat like sales or support etc. All the logged in support persons hear a bell ring on their PCs. They are informed about customer's nick and extended info on file if any latest. navigation history previous chat history previous polls history previous sales history previous newsletters history previous forums participation history existing shopping cart details etc. If more than one support person is online, the one clicking on accept button first seizes the chat. The customer sees a welcome message like Greg: Hi, How may I help you? The customer can then continue with his issue. The support person can: Push a message. Push a URL. Open a URL on customer's machine. Open an image on customer's machine. Send an Email address to the customer. When the customer is done, he can close the chat. The customer can rate the chat at any time to inform the support person of his rating of the quality of this chat. Once the chat is closed, the customer can optionally be shown a poll or survey to fill out.
Скриншот:
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Афоризм
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Люди казались ему такими, каковы они на самом деле, т.е. насекомыми, поедающими друг друга на маленьком комке грязи.
Ф. Вольтер
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Анекдот
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Для эксперимента на острове поселили по три человека
-- двое мужчин и одна женщина -- от разных национальностей.
Через год приезжает комиссия, смотрят, как они живут.
Англичане -- муж и жена --живут вместе, а второй муж-
чина отдельно живет.
-- Почему вы так поступили? -- спрашивают его.
-- Но меня же не представили даме!
У французов все просто: женщина для обоих -- и жена,
и любовница.
У евреев -- две женщины!
-- Откуда взяли вторую? -- удивляется комиссия.
-- Достали.
У русских -- двое мужчин. У одного на столе табличка
"Председатель", у другого -- "Заместитель".
-- А женщина где?
-- Народ? А-а, народ в поле работает!
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Прикол
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...все новое - нехорошо забытое старое
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