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Vuechat
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Версия: |
1.2 |
| Автор: | Bluetech Inc. |
| Лицензия: | Shareware |
| Скачать |
Цена: | $80 |
Описание:
VueChatCS functions as a plug-in replacement module for a company web site’s customer support section. VueChatCS employs a suite of advanced collaborative tools supporting rich, real-time multimedia communication between portal/website/e-visitors, and customer support representatives.
The product does not require the customer to download or install any software. It is integrated with the web pages via a “call” or “collaboration” button that starts an instant interactive session.
The basic configuration of VueChatCSincludes:
:: Web Based Chat Applet ::
Text-Based Chat
Video – Real-Time Streaming Video (Static photograph is optional)
Push HTML Pages (User can simply open their Internet browser and they can talk to the representatives).
Email HTML link to instant Chat
Separate communication channel for inter-company communication
:: Server Package ::
Downloadable Server
Server Hosting
Virtual Servers have unlimited Channels on one server.
User Administration
The Queue
Local Queue – Each rep can have their own queue of customers for call waiting.
Global Queue – Every rep shares the same customer queue on the main server for call waiting.
Remote Server Control
Automatic Software Updates
Proxy Server Support
:: Representative Package ::
Greet and Automated Messages
Inter-representative IM (Instant Messaging System).
Inter-representative Video Chat
Status Control (Reps can choose whether they are available, away, occupied, or invisible).
Session Control (Reps can chat with up to 6 customers simultaneously).
Automatic Call
Chat Transfer: Transfer of customers between representatives without e-visitors being aware of the process (unless video is in use).
Ability to for e-visitors to leave messages should their account representative be unavailable vs. be handed off to someone new.
Скриншот:
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Афоризм
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Некоторые неписаные законы сильнее всех писаных.
Сенека Старший
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Анекдот
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Гельмут Шмидт, Жискар д'Эстен и Брежнев хвалятся дорогим
подарками. Шмидт показывает изящную табакерку с надписью "Дорого-
му Гельмуту от любящей жены". Д'Эстен - оригинальную трубку с
надписью "Дорогому Жискару от француженки - патриотки". Брежнев
вынимает золотой портсигар с бриллиантом. Надпись: "Дорогому гра-
фу Уварову от великого князя СергеЯ Александровича".
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Прикол
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Принцип оптимиста - завтра будет лучше, чем послезавтра...
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